Indonesia · +62

Indonesia virtual phone numbers — buy a Jakarta, Surabaya or Bali DID

Get a real Indonesian virtual phone number — Jakarta 021, Bandung 022, Surabaya 031, Bali 0361, plus toll-free 0800. Indonesia's Kominfo requires KYC. From $4.00/month, activation in 3-7 business days.

KYC handled 3-7 business days activation Cancel anytime

What is a Indonesia virtual phone number?

An Indonesian virtual phone number is a real Indonesia DID delivered over SIP. Indonesian numbering uses 2-3 digit area codes (with trunk prefix 0) — Jakarta 021, Bandung 022, Surabaya 031, Bali (Denpasar) 0361. Internationally these are dialed as +62 followed by the area code without the leading 0. Indonesia is regulated by Kominfo (Kementerian Komunikasi dan Informatika).

Kominfo requires KYC for Indonesian number allocations — Indonesian business registration for companies, or proof of identity plus an Indonesian address for individuals. DIDHub manages the paperwork. Activation typically takes 3-7 business days. Indonesia is the largest ASEAN economy and a fast-growing tech market.

Common reasons businesses get a Indonesia virtual phone number:

  • Indonesia market entry — Jakarta 021 numbers signal credibility to Indonesian enterprise buyers.
  • ASEAN regional — Indonesia is the largest ASEAN market; pair with Singapore, Malaysia, Thailand, Philippines DIDs.
  • Tourism and hospitality — Bali 0361 for resort/travel-industry presence; Yogyakarta 0274 for cultural tourism.
  • Manufacturing and palm-oil industries — local DIDs essential for Indonesian B2B operations.
  • Toll-free 0800 — free for Indonesian callers, standard for customer service.

Indonesia number types

Indonesia uses 2-3 digit area codes (with trunk prefix 0) plus 0800/0803 toll-free. Internationally these are dialed as +62 followed by the area code without the 0.

PrefixTypeWhat it meansCaller costFrom
021, 022, 031, 0361 …GeographicTied to an Indonesian province.Standard local rate$4.00/mo
0800 / 0803Toll-freeFree for Indonesian callers; you pay per minute.Free$14.00/mo + usage

Indonesia cities and area codes

DIDHub stocks Indonesian numbers across major provinces (national format with trunk prefix shown):

021Jakarta
022Bandung
031Surabaya
0361Bali (Denpasar)
024Semarang
0274Yogyakarta
0411Makassar
061Medan
0800Toll-free

See the full Indonesia area code reference →

Indonesia virtual phone number pricing

Flat monthly per-number. $0 setup once Kominfo paperwork is approved.

Number typeExampleMonthlySetupPer-min (in)
Geographic (any province)+62 21 XXXX XXXX (Jakarta)from $4.00/mo$0$0.025
Toll-free 0800+62 800 XXX XXXXfrom $14.00/mo$0$0.08

Outbound (2-way voice) — Pair any Indonesian number with outbound termination — calls show your Indonesian Caller ID. Outbound from $0.030/min to landline, $0.09/min to mobile.

Compatible with any VoIP system, AI voice platform, or browser

Numbers from DIDHub are delivered over standard SIP and work with every major business phone system, AI voice platform, and softphone — no proprietary gateway, no special hardware, no licensing.

Teams Direct Routing Zoom Phone BYOC 3CX FreePBX Asterisk FusionPBX Kamailio / OpenSIPS Softphones Vapi · Retell · Bland ElevenLabs · Synthflow Browser / WebRTC JsSIP · SIP.js

Indonesia number activation and regulation

Indonesia's regulator Kominfo (Kementerian Komunikasi dan Informatika) requires KYC for all Indonesian number allocations — Indonesian business registration for companies, or proof of identity plus an Indonesian address for individuals. Foreign companies typically register through an Indonesian agent. DIDHub manages the paperwork. Activation completes in 3-7 business days.

Port your existing Indonesia number to DIDHub

Existing Indonesian number? Port it to DIDHub. Kominfo portability via Telkom Indonesia, Indosat, or XL Axiata.

  • Geographic numbers: typically 4-6 weeks
  • 0800 toll-free: 5-8 weeks
  • Required documents: Indonesian phone bill + LOA + business cert (or ID) + address proof
  • Cost: $30 port-in fee per number

Indonesia virtual phone number FAQ

Do I need to be in Indonesia to buy an Indonesian virtual phone number?

KYC required. Kominfo requires Indonesian business registration or ID plus an Indonesian address. Foreign companies typically register through an Indonesian agent. DIDHub walks you through the document upload.

How much does an Indonesian virtual phone number cost?

Geographic Indonesian numbers from $4.00/month. Toll-free 0800 from $14.00/month plus per-minute. $0 setup once Kominfo paperwork is approved.

What's the difference between Jakarta 021 and other Indonesian cities?

021 covers Jakarta — the capital and largest metro, the standard Indonesian commercial Caller ID. Other major metros use 3-4 digit codes: Bandung 022, Surabaya 031, Bali 0361.

Can I use an Indonesian virtual number with Microsoft Teams?

Yes. Indonesian numbers work with Teams Direct Routing via DIDHub's managed Teams SBC or BYO-SBC. Microsoft Calling Plans does not cover Indonesia, so Direct Routing on DIDHub is the standard path.

Can I port my existing Indonesian number to DIDHub?

Yes. Geographic and 0800 numbers are portable. Port times typically 4-6 weeks. Documents: Indonesian phone bill + LOA + business cert + address proof. $30 port-in fee per number.

Looking for numbers in another country?

Get your Indonesia virtual phone number

Live Indonesia inventory. From $4.00/month. Activation in 3-7 business days after KYC.